Navigating airports, flights, and travel services can be challenging for people with disabilities or special needs. With TravelAble, Smartvel introduces a digital solution designed to make travel more accessible, inclusive, and seamless for everyone.
This new product delivers clear, structured, and personalized information about assistance services available throughout the journey — from planning to destination — addressing a major gap in the travel industry: the lack of consistent and accessible communication for travelers requiring support.
What is TravelAble?
TravelAble is a tool that empowers travelers with disabilities by giving them direct access to the information they truly need:
- Assistance descriptions and eligibility criteria per airport and airline.
- Visuals of meeting points and contact instructions.
- Content tailored by disability type (physical, visual, auditory, or cognitive).
- Accessibility-level filters per destination.
- Smart maps and features like “one-click assistance request” (where available).
Why does it matter?
Beyond reducing stress and increasing autonomy for travelers, TravelAble improves coordination between airports and airlines, unifies messaging, simplifies onboarding for support teams, and helps flag service inconsistencies proactively.
All content follows the highest accessibility standards (WCAG AAA) and is designed to serve both travelers and staff.
What’s the vision?
With TravelAble, Smartvel reinforces its commitment to inclusive and universal travel, aiming to set a new industry benchmark for how accessibility communication should be done.
