In this interview, David López, CCO at Ilunion Hotels and Jacqueline Ulrich, CCO at Smartvel, explain how their partnership is helping Ilunion innovate and offer a better customer experience to their guests.
What documents do I need to have ready before my trip?
Today, user experience (UX) and user interface (UI) have become crucial factors in ensuring not only customer satisfaction, but also customer loyalty and conversion. A positive on-page experience makes the user spend more time exploring the content, helping...