Terms and conditions – Welcome to Smartvel

Legal Notice – General Conditions of Use.

In compliance with article 10 of Law 34/2002, of July 11, on services of the Information Society and Electronic Commerce (LSSICE), the identifying data of the company are presented below. Company name and registration data in the Commercial Registry of Madrid: CONTENT TRIP SOLUTIONS, S.L (Smartvel) with registered offices in C/ Cedaceros, 11 6º B, Madrid, provided with the CIF B86591229 and enrolled the Commercial Registry of Madrid in the volume number 30503, page 191, section 8, sheet M 548952.
Email: hello@smartvel.com
Phone: +34 917 55 85 40

1. Identifying data

In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the following data is reflected below: the company owner of web domain is CONTENT TRIP SOLUTIONS, S.L (Smartvel) with registered offices in C/ Cedaceros, 11 6º B, Madrid, provided with the CIF B86591229 and enrolled the Commercial Registry of Madrid in the volume number 30503, page 191, section 8, sheet M 548952.

2. Users

The access and/or use of this portal of Smartvel attributes the condition of USER,who accepts, from that access an/or use, the General Conditions of Use that here are displayed.

3. Use of site

The Smartvel website gives access to a great deal of information, services, tools, programs or data (henceforth “the content”) from the Internet that belongs to SMARTVEL and to which the user can have access. The USER assumes responsibility for the use of the Site.
Said responsibility covers the register that may be necessary in order to access specific services or contents. In that register, the USER will be responsible for providing true and legitimate information.As a result of this register, the USER shall be provided with a password for which he will be responsible, committing himself to make a diligent and confidential use of it.

4. The User

The user undertakes to use the content and services (for instance: chat services, discussion forums or newsgroup) of the website that SMARTVEL offers in a suitable, proper and legal manner; and (i) not to use same for any activity which is unlawful, illicit or contrary to good faith and public order; (ii) disseminate content or propaganda of a nature that is racist, xenophobic, pornographic-illegal, apology of terrorism or attempting against human rights; (iii) not to cause any damage to the hardware and software systems of SMARTVEL, its suppliers or any third party, introduce or spread computer virus in the network or any other physical or logical systems susceptible to cause the above mentioned damages; (iv) try to access and, in that case, use the email accounts of other users and modify or manipulate its messages.

Smartvel reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attempt against youth or childhood, the order or public safety or that, in his judgment, would not be suitable for publication. In any case, Name of the creative company of the website will not be responsible for the opinions expressed by the users through the forums, chats, or other participation tools.

5 Exclusion of guarantees and responsibilities

SMARTVEL takes no responsibility, under any circumstances, for harm or damage of any kind that may be caused by, but not limited to, the following: errors or omissions in the content, lack of availability of the portal, correct visualization, or the transmission of viruses or programs that are malicious or harmful in their content, in spite of having adopted all the necessary technological measures to avoid such occurrences.

6. Modifications

Smartvel reserves the right to carry out without prior notice the modifications it deems appropriate in its portal, being able to change, delete or add both the contents and services provided through it and the way in which these are presented or located in your portal.

7. Links

In the case of the websites having links or hyperlinks towards other Internet sites, SMARTVEL shall not exert any kind of control over those sites and contents. In no case shall SMARTVEL assume any responsibility for the contents of any link belonging to an outside website, nor shall it guarantee the technical availability, quality, reliability, accuracy, scope, veracity, validity and constitutionality of any material or information contained in any of the hyperlinks or other Internet sites. Equally, the inclusion of these external links shall not imply any kind of association, merger or involvement in related organizations.

8. Right of Exclusion

SMARTVEL reserves the right to deny or withdraw access to its websites and/or services offered with no forewarning, on its own initiative or at that of a third party, to users who fail to meet the current General Conditions of Use.

9. Generalities

SMARTVEL shall pursue the lack of compliance with current conditions as well as any undue use of its websites by means of all manner of civil and penal actions that may be applicable under the Law.

10. Modification of the Present Conditions and Duration

Smartvel will be able to modify at any time the conditions determined here, being duly published as they appear here. The validity of the aforementioned conditions will be based on their exposure and will be in force until they are modified by others duly published.

11. Applicable Legislation and Jurisdiction

The relationship between SMARTVEL and the USER will be governed by current Spanish regulations and any dispute will be submitted to the Courts and Tribunals of the city of Madrid.

Privacy and Data Protection Policy

In line with the principles of legality, fairness and transparency, the Privacy Policy is provided below. For the purposes of the provisions in current legislation on the protection of personal data, through this Privacy Policy, Content Trip Solutions S.L. informs Users (hereinafter, the “User” or “Users”) of the Website www.smartvel.com (hereinafter, the “Website”) about its policy of protection of personal data collected from Users of the Website, so that they determine freely and voluntarily if they wish to facilitate Content Trip Solutions S.L. personal data that may be required or that may be obtained about them when accessing and using the Website.


1. Identity

Content Trip Solutions S.L. – CIF:B86591229, Dir. Postal: C/ Cedaceros 11, 6ºB.
Registered office: Madrid – CP: 28014.
Phone: +34 917 55 85 40
E-Mail: hello@smartvel.com


2.. Extended description of the purpose of the treatment

Content Trip Solutions S.L. strives to process the provided data in order to manage the corresponding contractual relationship, manage the submission of the requested information, provide offers for our services and/or products that may be of interest and/or manage their application.


3. Period or criteria of conservation of the information

The personal data facilitated will remain while the relation is kept with the entity and his suppression is not requested by the interested party, they will be preserved according to the legal period established in tax and accounting matters, taking the last communication as a reference.


4. Automated decisions, profiles and applied logic

The company will NOT take automated decisions, profiles or logic applied to his data.


5. Legitimacy for execution of a contract

The legal basis behind data processing may be in execution of a potential and/or signed contractual relationship, legitimate interest, legal power and/or the authorization given by the data subject. The data requested is appropriate, pertinent and strictly necessary, Smartvel informs to the interested party who that is compulsory to facilitate the personal information, and likewise that the consequences of not doing it can suppose the inability of its execution.


6. Content Trip Solutions S.L. will not transfer your personal data, except in the case of legal obligation.


7. The data protection rights applicable to the interested parties are as follows:

  • The right to request to access personal data.
  • The right of rectification or erasure.
  • The right to object.
  • The right to restriction of processing.
  • The right of data portability.
  • The request to rectification or suppression

Any person has right to obtain confirmation on if in the Entity we are treating personal information that they concern, or not. The interested people have right to access to his personal information, as well as to request the rectification of the inaccurate information or, in his case, to request his suppression when, between other motives, the information already is not necessary for the purposes that were quiet.

In certain circumstances, the interested parties will be able to request the limitation of the treatment of his information, in that case only we will preserve them for the exercise or the defense of claims. In certain circumstances and for reason related to his particular situation, the interested parties will be able to be opposed to the treatment of his information. In this case, the entity will stop treating the information, except for legitimate imperious motives, or the exercise or the defense of possible claims.

If it has been given his consent for some concrete purpose, it has right to withdraw the consent granted at any time, without it concerns the legality of the treatment based on the consent before its retreat.

Holders of the personal data provided may exercise the rights on personal data protection by sending a written notification to Content Trip Solutions S.L. – CIF:B86591229, Dir. Postal: C/ Cedaceros 11, 6ºB. – Ciudad: Madrid – CP: 28014, or by email: hello@smartvel.com

In case he/she feels damaged his/her rights in the relating thing to the protection of his/her personal information, specially when he/she has not obtained satisfaction in the fiscal year of his/her rights, he/she can present a claim in the Authority of Control as for competent Protection of Information across his/her web site: www.agpd.es.

In compliance with the article 21 of the Law 34/2002 of services of the company of the information and electronic commerce, if you do not want to receive any more information about our services, you can unsubscribe in the following email address of the entity, indicating in the matter ” not to send post office “: hello@smartvel.com

Precedence of the data

The personal information that we treat in Content Trip Solutions S.L. comes directly from you:
The categories of information that treat each other are: (they are not specially protected information)

  • Information of identification
  • Codes or keys of identification
  • Postal or electronic addresses
  • Commercial Information
  • Economic information

Cookies Policy

1. Use of Cookies

The web page www.smartvel.com Content Trip’s Solutions S.L. uses cookies.
A cookie is a small text file that is placed on the user’s hard disk by the server to collect statistical data about the sites’ navigation and display content and advertising. The cookies allow a web page to store and to recover, among other things, information about the users’ browser habits, depending on the information that they contain and of the form in which his habits. In addition, they improve the process of web surfing, they allow the web page to offer the user information that can be of their interest depending on the use that they do of the content.
Cookies do not themselves contain any personally identifiable information. Users may configure their browser to accept or reject cookies, or delete them once he has finished his web browsing, although SMARTVEL recommends and appreciates the former option, which provides it with more precise information on the basis of which it can enhance and adapt content in line with each user’s preferences.

2. Consent

The cookies that we use do not store any personal information, or any type of information that could identify you, unless you want to contact us or receive information about promotions and contents of your interest. If you continue visiting this website, you are consenting the use of the cookies aforementioned, and in the conditions contained in the present policy of cookies. In case of not agreeing send an e-mail to hello@smartvel.com.

3. How to block or to eliminate the cookies

You can allow, block or eliminate the cookies installed in your device by the configuration of the options of your browser. You can find information about how to do this, in relation with the most common browsers in the links that are included here:

Explorer: https://support.microsoft.com/es-es/kb/278835

Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Firefox: http://support.mozilla.org/es/kb/Borrar%20cookies

Safari: http://support.apple.com/kb/ph2042

We inform you, nevertheless, about the possibility that the deactivation of some cookie can prevent or hinder the navigation or the services offered in the web page.

4. Modifications

The web page www.smartvel.com Content Trip’s Solutions S.L. can modify this policy of cookies depending on the legal requirements, or with the purpose of adapting the above mentioned policy to the instructions dictated by the Spanish Agency of Protection of Information.
For this reason, we advise the users to visit it from time to time. When significant changes are produced in this policy of cookies, they will be communicated to the users, through the web or by e-mail to the registered users.