Contactless Concierge Solution

The perfect solution for agents and concierges who want to delight their customers easily

Trip Planner

With Smartvel’s Contactless Concierge SMS Solution provide all the information your customers and guests may need to have during  their stay via SMS

Smartvel SMS is a user-friendly interface through which agents, concierges, and any travel players are able to send an SMS to their customers with a direct and personalized link to Smartvel’s content so that they can discover everything there is to experience in their destination and start planning their trip.

The travel company has to fill-in the destination name and the client’s phone number (with optional fields as well such as travel dates and a customized text) and a complete travel guide will be sent to the customer via SMS to discover a huge variety of things to do!

Smartvel’s SMS Solution can be embedded into private systems or Intranets, and the SMS will include a link to our Trip Planner interface or to any of our content widgets, which can be integrated in any web, web mobile or app, and is fully customizable to your brand’s look & feel, content, or 3rd party ancillaries.

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Technology based on Big Data and Machine Learning

Our system based on Big Data and Machine Learning gathers more than 2 million events, POIs, monuments, parks, activities, and sights & attractions that take place each year, which then go through more than 10 verification, enrichment and categorization processes. All this information comes from more than 400 online sources, Open Data, Travel blogs, agreements with activity suppliers, and many more. We display all the enriched and classified content through our Trip Planner widget, which can also be shared through our SMS Solution

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What does our SMS Solution provide?

  • A complete Trip Planning tool for our clients to keep their travelers up-to-date on everything that is going on in your destinations.
  • An innovative and personalized solution that includes features for the user to plan their trip and filter by location, travel dates or interests.
  • Fast and easy implementation of the solution. In less than one month it can be up & running on any digital channel.
  • Allows agents to be more present throughout the customer journey.
  • Your team won’t have to worry about updating it. It does it automatically!

SMS solution implementation

Once we know that your preferred Smartvel product is our SMS Solution, our team will start to implement the solution for the agreed destinations and channels in record time.

The integration is super simple and no difficulties or technical knowledge is required from our clients’ side.

Forget about those complex projects that drain your team´s energy for development and integration with your systems. Smartvel will look after 90% of the implementation!

In addition to this, you will receive a monthly report with all the metrics to review your users’ content preferences and insights

Sounds good, right?

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